I specifically chose the hotel due to the size of the room and the triple bed. Bathroom was so large in fact that 2 people can easily be in there at the same without getting in each others way. There was a tub with very powerful jets. The room was spacious for 3 people and a rarity to be found in Tokyo. The grounds are beautiful and magical and hotel staff were really helpful and attentive.
Stacey
יולי 2024
Peace and quiet. Very beautiful park
Yue
אפריל 2024
All the staff were very nice and helpful. I went to breakfast with my 1 year old son by ourselves in the morning. There was a staff constantly helping us get food and drinks. I was able to feed my son and also enjoyed my own breakfast at the same time. It was a big help to me. I also impressed with the staff who was greeting in front of the hotel was always smiling. Very good costumer service you will never get in the US. The hotel itself was very clean, big room space, 5 minutes walk to Shinagawa station, very convenient! Definitely worth the price you pay.
Yuan
מאי 2024
Quality of premises and feel of luxury. Spacious room with comfortable bedding. Staff and house keeping were excellent. Beautiful garden and close proximity to other “Prince hotels”. Walking distance to Shinagawa station.
Torg
יולי 2024
Exceptional room size for Japan. Large bathroom with spa bath. The gardens connecting the three Prince hotels was gorgeous. The service was excellent, the staff were friendly and location was 5 mins walk to the Shinagawa train station which made accessing the rest of Tokyo easy.
Kelly
מרץ 2025
Arrived before check-in and our rooms were ready so we could check in early. Booked 2 rooms and they placed us opposite each other on the same floor - very convenient. Japanese garden lit up at night was amazing! Staff were lovely, rooms were spacious and very accomodating to westerners (with accessories provided). Luggage storage was also very useful.
Tracy
יוני 2024
I always stay in this hotel whenever I am in Tokyo for a vacation. The rooms are comparatively big for hotels in Japan and are comfortable. The hotel is generous with the room amenities and the housekeeping is exceptional. All the hotel staff are very professional, courteous and efficient. The location is superb with easy access to and from Shinagawa station.
Derek
אוקטובר 2022
The staff were pleasant and helpful. The room is spacious, clean and well equipped. There is a spectacular garden connecting the hotel to another hotel operated by the same group.
Carlye
מאי 2023
The attached garden was definitely the highlight of the stay, we were able to enjoy the cherry blossoms without the crowd, and it was beauuutiful. Recommend checking it out both during the day and at night, it gives very different vibes.
Jing
מאי 2023
great location 2-3 minutes walk to Shinagawa station where you can find everything you need and the JR as well. very big rooms for 3-4 people with all amenities. great view to the park where you can enjoy the Sakura trees. the sauna was enjoyable and the massage chairs. the prices in the restaurants are expensive so you better find great places to eat in Shinagawa Station malls. Yet it’s a very pricey hotel!!!
Irit
מאי 2023