The Prince Sakura Tower Tokyo, Autograph Collection

I loved the, for Tokyo or anywhere, huge room. I liked the huge and stunning garden with the gorgeous lights etc. Really such a pleasant experience. I also liked that one could just bring the room key to get the prepaid breakfast, rather than having to bring coupons. Staff were also very accommodating and friendly. I liked that it’s so close to a Shinkansen station.

All the staff were very nice and helpful. I went to breakfast with my 1 year old son by ourselves in the morning. There was a staff constantly helping us get food and drinks. I was able to feed my son and also enjoyed my own breakfast at the same time. It was a big help to me. I also impressed with the staff who was greeting in front of the hotel was always smiling. Very good costumer service you will never get in the US. The hotel itself was very clean, big room space, 5 minutes walk to Shinagawa station, very convenient! Definitely worth the price you pay.

Exceptional room size for Japan. Large bathroom with spa bath. The gardens connecting the three Prince hotels was gorgeous. The service was excellent, the staff were friendly and location was 5 mins walk to the Shinagawa train station which made accessing the rest of Tokyo easy.

Arrived before check-in and our rooms were ready so we could check in early. Booked 2 rooms and they placed us opposite each other on the same floor - very convenient. Japanese garden lit up at night was amazing! Staff were lovely, rooms were spacious and very accomodating to westerners (with accessories provided). Luggage storage was also very useful.

I always stay in this hotel whenever I am in Tokyo for a vacation. The rooms are comparatively big for hotels in Japan and are comfortable. The hotel is generous with the room amenities and the housekeeping is exceptional. All the hotel staff are very professional, courteous and efficient. The location is superb with easy access to and from Shinagawa station.